Ink Detroit Return & Exchange Policy

Need Help with a Return or Exchange?

At Ink Detroit, we take pride in the quality of our products and want every customer to be happy with their purchase. If something isn’t quite right, we’re here to help!

For assistance with a return or exchange, please email orders@inkdetroit.com with your order number and a brief description of your request.

We do our best to respond as quickly as possible, but please allow up to 48 hours for a response.

Return & Exchange Eligibility

We gladly accept returns and exchanges within 30 days of purchase, provided the merchandise meets the following conditions:

Items must be unworn and unwashed.
Merchandise must be in its original, new condition.
All original tags must remain attached.

Returns on Domestic Orders

Customers are responsible for return shipping costs.

For your convenience, Ink Detroit can provide a prepaid return shipping label. The cost of the label will be deducted from your refund.

You may also choose to ship your return using a carrier of your choice at your own expense. There are no additional processing or restocking fees for standard returns.

Exchanges on Domestic Orders

We understand that sometimes you need a different size or style, and we’re happy to help!

A $6.50 exchange fee applies to domestic exchanges. This fee helps cover return shipping, shipping the replacement merchandise, and handling.

Once your returned item has been received and inspected, we’ll begin processing your exchange.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect item, please contact us at orders@inkdetroit.com with your order number, a description of the issue, and photos if applicable.

We’ll review the situation and work with you to make it right.

If we determine that the merchandise is defective or that an error occurred on our end, Ink Detroit will cover the return shipping and replacement costs at no additional charge.

Preorder Cancellations

Preorder purchases cannot be canceled once an order has been placed.

However, eligible preorder merchandise may be returned or exchanged in accordance with our standard return and exchange policy once received.

Sale & Clearance Merchandise

All sale and clearance items are considered final sale and are not eligible for returns or exchanges, except in cases involving defective merchandise or an error on our end.

Return & Exchange Processing Time

Once your merchandise arrives at our facility, please allow 5–10 business days for us to inspect and process your return or exchange.

Refunds will be issued to the original payment method. Please note that your financial institution may require additional time for the refund to appear in your account.